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The Custom Shop
Retail Terms

Overview

Our focus on craftsmanship ensures that your pieces can be worn for years to come with proper care. Various pollutants, water, perspiration, perfumes and cleaning products can dull the appearance of precious metals. To ensure the life of your product, it is best practice to wipe it down after each wear.

Sterling Silver

Sterling Silver tarnishes in the presence of common everyday items; however, regular wear of your KYLE CAVAN silver pieces help to prevent tarnishing. We hope you wear your Kyle Cavan pieces everyday, and we recommend that you do, as it will prevent tarnishing. When not in use, store your jewelry in the pouch you received when purchased. To remove heavier tarnish wash your silver jewelry with warm water and mild soap.

Cavan Gold™ or Gold Plate over Sterling Silver 

A Cavan Gold piece is a base of Sterling Silver, plated in 12K Yellow Gold. With proper care you can extend the lifetime of your gold-plated pieces; it will all depend on how and when you wear it. Similar to silver, avoid contact with any harsh chemicals, water, perfumes and cleaning products. Constant contact with these various elements will remove the gold plating finish.

We are happy to provide further information on the best care practices for gold-plated items, and please reach out to us with any questions you have on repairing your gold-plated products at concierge@kylecavan.com. We will be able to offer a reduced-fee re-plating option depending on the condition of your product.  KYLE CAVAN is not liable for any damage to the finish of the piece if care instructions are not followed. 

14K Gold

Gold is extremely durable but can get scratched if treated roughly. Cleaning and polishing jewelry cloths will minimize the appearance of scratches. As with all precious metals, avoid water, harsh cleaning chemicals and various pollutants, as they will cause the gold to loose its luster. Most notably with gold, one must avoid chlorine, as constant contact will lead to breakage. Most jewelers are happy to polish, steam and buff out gold pieces; turnaround time is normally a day. For any care, upkeep and repairs questions regarding your gold products, please contact concierge@kylecavan.com 

Jewelry Care

Browse By Topic

  • Overview
  • Sterling Silver
  • Cavan Gold™ or Gold Plate over Sterling Silver 
  • 14K Gold

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